Telecommunications

Smart maps and analytics reveal opportunities. Maximise your assets, create operational efficiencies, improve customer experience and generate revenue growth using Geographic Information Systems (GIS).

Cell Site Suitability StoryMap

Putting the Geospatial in 5G

Everything in telecommunications happens somewhere. As the world leader in location technology, Esri provides the most advanced capabilities in the industry. The enterprise GIS solution platform combines with a huge partner network to help you stay ahead.

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Planning & Engineering

GIS supports 5G, fibre and software defined network (SDN) rollouts. Support remote engineering with geospatial planning tools and geographic data. One complete system to manage network planning, fulfillment and assurance.

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Sales & Marketing

GIS ensures higher return on investment (ROI) and revenue growth. Locate new opportunities and upsell potential with spatial analytics.

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Customer Service

GIS improves customer service. Located based customer sentiment reporting. Engage customers with mapping and visualisations.

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Network Operations & Maintenance

GIS optimises resource & network optimisation unifies OSS/BSS through a common understanding of location. Enhances real-time situational awareness.

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Information Technology & New Services

GIS enables innovative products and services. Location based services and mapping make IoT come to life.

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Cost efficiency, increased productivity and reliability are fundamental to our key business objectives. ArcGIS is more than just a map, it's a solution.

Bill Fenner - Sky UK

GIS & Infrastructure Manager

WHITEPAPER

5G Geospatial Whitepaper

New technologies such as self-driving cars, edge computing and the Internet of Things (IoT) increase the need for high-bandwidth, low-latency networks. With 5G comes a never before seen dependency on location. In today's broadband economy, geospatial technology matters more.

Telecommunications webinar series

Stay on top of trends, technical advancements and best practices related to GIS in Telecommunications with our free webinars.

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SUCCESS STORY

HTC speeds operations and response times

North America’s largest telecoms operator depends on GIS for marketing, engineering and service delivery. Decision makers discover critical relationships in massive datasets that inform strategy. Reports and analysis run in minutes, not months. Maps available on any device improve communication with customers.

GIS gives telecoms an advantage

Location is fundamental to all telecommunications services — mobile and fixed. Advanced mapping and real-time spatial analytics show new market opportunities, reveal ways to maximise return on network investments and support excellent service delivery. Esri's ArcGIS software improves operational performance and decision-making throughout the organisation.

Visualise

Locate areas of growth and market trends as they emerge. Early detection provides a faster time to market and a competitive edge.

Analyse

Test scenarios with spatial modelling tools. Select optimal investments in network and operational resources. Ensure maximum return on investment (ROI).