Modernising how telecoms manage their resources
Optimising network operations and maintenance is not only optimising communication networks but also the people, processes and systems that maintain and manage telecom networks. Esri's ArcGIS technology can help telecom organisations and CSPs optimise their resources using location intelligence and GIS technology. ArcGIS unifies OSS/BSS through a common understanding of location and maps, while enhancing situational awareness through real-time network and field operations.
Insights and capabilities beyond the location of assets
OSS/BSS integration
With all of the location information within telecommunications, a geospatial platform can integrate OSS and BSS with a common set of maps and geospatial tools. ArcGIS is open and extensible allowing you to integrate all of your systems with your GIS, improving network operations and spatial awareness.
Real-time situational awareness
ArcGIS allows you to configure real-time network operation views through web-based dashboards, analyse network capacity using location analytics and provide restoration times to your customers through outage viewer maps.
Resource & network optimisation
To reduce costs you need optimise network assets, people and processes. ArcGIS maximises network resources through network suitability analysis for new wireless or fixed line service planning. Save time and costs by optimising field technician territories using location analytics and Improving customer satisfaction with mobile apps for field technicians.
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Perspectives from the Telecom industry
Read from your peers on how network operations can make the most of out of the assets at your disposal, whether that’s people, finances or equipment.
