What is the Customer Advantage Programme?
For a simple one off annual payment, the Customer Advantage Programme gives you flexible access to a range of services at discounted rates. Your Customer Success Manager is the gateway to a team of experts including data consultants, embedded product specialists, configuration expertise and product training courses.
Plan for success
Work in partnership with your dedicated Customer Success Manager to outline your goals and see how Esri UK can help you achieve them
Flexible access
Access professional services, training, launch kits and data consultancy when you need them all for a fixed annual subscription
Faster Results
Get rapid value from your investment in GIS by deploying ready to use Apps that deliver results within days of getting started
How it works
When you join the Customer Advantage Programme, you experience ongoing engagement throughout the year
Collaborate with your advisor
Right from the outset, an Esri UK Customer Success Manager works closely with you through regular communication to understand your priorities
Determine your priorities
We provide advice to help you establish a road map and agree targeted initiatives that align with your priorities
Match services to your goals
Get expert advice on how you can develop your own skills and access a range of services to deliver your goals
Reap the rewards
Fast track the value from your investment in ArcGIS within days and provide new insights to key stakeholders across your company
Within the first half an hour, the Esri UK Consultant swept away our confusion so we could clearly see what we could do with ArcGIS Online and they instilled confidence in our abilities to create digital maps and use them to promote our services
Laura Bates
Development Manager (Arts Alliances) – The Mighty Creatives
What you get
Call off the required services throughout the year as and when you need them. Selected access to any of Esri UK’s virtual training courses is included in the Customer Advantage Programme, so you can invest in developing your skills and save money
Virtual training
Depending on your level of investment, virtual training classes are included
Training services - New to ArcGIS?
Join scheduled product training classes at a location convenient to you
Launch kits - Need help setting up?
Our experts will help you configure and create workflows so you can start using ArcGIS instantly
Data consultancy - Need help with your data?
Get help to geocode and load your data into ArcGIS. Visualise your data in maps and apps
GIS Expert - Need to deliver results fast?
Deliver value to key stakeholders in your organisation with an Embedded Product Specialist to work alongside you at your office and solve complex challenges
Find out how to accellerate the return on your GIS investment
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